Privacy Policy

DrayNest (“DrayNest,” “we,” “us,” or “our”) provides intermodal dispatch software and related website services. This Privacy Policy explains how information is collected, used, and handled when you visit draynest.com, request a demo, or communicate with us.

1. Information We Collect

When you submit a demo request or contact us, we may collect information you provide, including your name, work email address, company name, fleet size, and the message or operational information you choose to submit.

Our hosting and security infrastructure may also process standard technical information such as IP address, browser type, device information, timestamps, requested pages, and server/security logs.

2. How We Use Information

We use information to respond to demo requests and inquiries, communicate about DrayNest, provide and improve our services, maintain website security, diagnose technical issues, and comply with applicable legal obligations.

3. How We Share Information

We do not sell personal information. We may use service providers that help operate our website, hosting, email, security, or other business systems. They may process information only as needed to provide those services. We may also disclose information when required by law or when reasonably necessary to protect rights, security, or prevent abuse.

4. Cookies and Similar Technologies

The website may use cookies or similar technologies that are necessary for website functionality, security, or service delivery. If we later add analytics, advertising, or other non-essential tracking technologies, this policy and any required consent controls should be updated accordingly.

5. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, resolving disputes, security, and legal compliance.

6. Data Security

We use reasonable administrative and technical measures designed to protect information. However, no internet transmission or storage system can be guaranteed to be completely secure.

7. Your Choices and Requests

You may contact us to ask about, correct, or request deletion of personal information you have provided, subject to applicable law and legitimate recordkeeping requirements.

8. Third-Party Services

Our website may rely on third-party infrastructure or contain links to third-party services. Their handling of information is governed by their own privacy practices.

9. Changes to This Policy

We may update this Privacy Policy as DrayNest and its services evolve. The effective date at the top of this page will indicate the latest published version.

10. Contact

For privacy questions or requests, contact sales@draynest.com.